Privacy Policy

Long Heating and Cooling LLC

Last Updated: 12/18/2023

Thank you for choosing Long Heating and Cooling for your HVAC needs. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

  1. Information We Collect
    We may collect the following types of personal information:

    • Contact Information: Name, address, phone number, and email address.
    • Service Information: Details related to HVAC services requested or provided.
    • Payment Information: Billing details for transactions with us.
  2. How We Collect Information
  3. We collect information through various means, including:

    • Information provided by you through forms on our website or in person.
    • Communication through email, phone calls, or other channels.
    • Automatic data collection technologies, such as cookies (for more information, refer to our Cookie Policy).
  4. Use of Information
  5. We use the collected information for the following purposes:

    • Providing HVAC services and customer support.
    • Processing transactions and billing.
    • Improving our services and website.
    • Communicating with you about promotions, offers, and updates (with your consent).
  6. Disclosure of Information
  7. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

    • Trusted third parties who assist us in operating our website and conducting our business.
    • Compliance with legal obligations or protection of our rights, property, and safety.
  8. Security
  9. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  10. Your Choices
  11. You can choose not to provide certain information, but it may limit your ability to use our services or website features. You can also manage your communication preferences by contacting us.

  12. Third-Party Links
  13. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

  14. Changes to this Privacy Policy
  15. We reserve the right to update or change this Privacy Policy at any time. The date of the latest revision will be indicated at the top of this page.

  16. Contact Us
  17. If you have any questions or concerns about our Privacy Policy, please contact us at:
    Long Heating & Cooling
    578 West Carroll Street, Suite 5
    Dothan, AL 36301
    (334) 790-0977

    By using our website or services, you consent to the terms of this Privacy Policy.