Here you will find FAQ's on HVAC, & Plumbing

Repair is recommended for younger systems (under 10 years) with minor, infrequent issues; replacement for systems older than 12 years with frequent, costly breakdowns.

Long Heating, Air, and Plumbing provides honest, expert recommendations on AC replacement options and financing.

The best solution for supplemental cooling in a sunroom, garage, or addition is a ductless mini-split AC.

Long Heating, Air, and Plumbing is your local installer for top-tier mini-split systems, providing energy-efficient, targeted comfort.

Yes. Lizards and other small pests are attracted to the warmth and moisture inside outdoor units and can cause electrical short circuits.

Long Heating, Air, and Plumbing’s maintenance services include inspection for debris and pests to protect your valuable AC equipment.

Yes, it is an emergency. Indoor leaks can cause severe water damage and lead to mold growth.

Call Long Heating, Air, and Plumbing immediately at (334) 790-0977 for 24/7 emergency service. Total Comfort Now members always receive priority scheduling and pay $0 dispatch fees. Here is the link for information on our membership https://longtotalcomfort.com/total-comfort-now-membership/

Yes, absolutely. You must turn off a frozen AC immediately and let it thaw to prevent irreversible compressor damage.

After it thaws, schedule a diagnostic service with Long Heating, Air, and Plumbing to determine the underlying cause and repair it correctly.

Burning smells, significant leaks, loud banging/grinding noises, or a total loss of heating/cooling.

For rapid, reliable 24/7 emergency HVAC service, call Long Heating, Air, and Plumbing now at (334) 790-0977.

HVAC stands for Heating, Ventilation, and Air Conditioning. More importantly, it represents your home’s total comfort system.

When yours breaks down,Long Heating, Air, and Plumbing certified technicians are the local experts you can rely on for rapid repair and maintenance across the entire system.

A ductless mini-split is an independent heating and cooling system ideal for zoning and temperature control in spaces without ductwork.

As a leading local installer, Long Heating, Air, and Plumbing can design and install a perfect mini-split solution for your home additions or problem areas.

Short cycling is a major sign of inefficiency, often caused by low refrigerant, dirty coils, or an incorrectly sized system.

This drastically shortens unit life. Long Heating, Air, and Plumbing can diagnose and correct short cycling issues to restore efficient, long-lasting AC performance. Call us at (334) 790-0977 today to schedule your AC repair.

Rattling, banging, whistling, or humming noises are red flags for serious mechanical or airflow issues.

Ignoring them leads to costly repairs. Trust Long Heating, Air, and Plumbing for professional noise diagnostics and effective HVAC solutions. 10 years and counting on serving the Wiregrass area.

A buzzing sound typically signals a mechanical or electrical issue, such as a failing fan motor or loose electrical component in your condenser unit.

Our highly-trained Long Heating, Air, and Plumbing team specializes in complex AC repair to silence the buzz and restore reliable cooling.

This common issue often stems from clogged filters, low refrigerant, or a frozen coil.

Don’t risk further damage! Long Heating, Air, and Plumbing offers expert AC diagnostic services to pinpoint the exact cause and fix it fast. Call us at (334) 790-0977 today to schedule your AC repair.

Squeaking often indicates a problem with the motor bearings or belts. Crackling could be duct expansion or melting ice.

If you hear unusual sounds, it’s time for professional service. Long Heating, Air, and Plumbing offers comprehensive AC tune-ups to prevent minor noises from becoming major breakdowns.

Thermostat errors, dirty filters, ignition issues, or duct leaks.

For prompt, reliable furnace repair and safety checks, contact the heating experts at Long Heating, Air, and Plumbing. We’ll get the heat back on fast. Call Long Heating, Air, and Plumbing immediately at (334) 790-0977 for 24/7 emergency service.

Common causes include dirty outdoor coils, low refrigerant charge, or a malfunctioning defrost cycle.

If your heat pump is iced over, call Long Total Comfort at (334) 790-0977 for immediate heat pump repair. We’ll ensure your system is running safely and efficiently all winter.

Yes. Consistent, professional maintenance, provided through the Total Comfort Now Membership, can extend the life of your heating and cooling system by 3–5 years and prevents unexpected breakdowns.

Yes, absolutely. Professional maintenance, secured through the Total Comfort Now Membership, keeps your unit running at peak efficiency.

Every 1–3 months (monthly if you have pets or allergies). This simple step is vital for efficiency.

For professional filter changes and full-system cleanings, check out the comprehensive protection of the Total Comfort Now Membership.

To maintain warranty compliance and optimal performance, Long Heating, Air, and Plumbing recommends scheduling professional maintenance twice yearly: once in the spring for your AC and once in the fall for your heating system.

Our comprehensive maintenance checklist included with your Total Comfort Now Membership which covers coil cleaning, refrigerant check, electrical inspection, blower cleaning, capacitor testing, and thermostat calibration. It’s the ultimate protection plan for your home comfort.

Traditional tank water heaters usually last 8–12 years, while tankless models can last 15–20 years.

When it’s time for an upgrade, Long Heating, Air, and Plumbing offers reliable, energy-efficient installation services.

Yes, if your home has hard water. Hard water creates scale buildup that damages pipes, appliances, and water heaters.
Long Heating, Air, and Plumbing offers professional water testing and installs high-quality water softener systems to protect your plumbing.

If your tank is over 10 years old, leaking, or requiring frequent repairs, replacement is often the more cost-effective option.

Long Heating, Air, and Plumbing offers free estimates for high-efficiency water heater installations.

Tank water heaters: cheaper upfront, easier installation.

Tankless water heaters: endless hot water, reduced energy costs, longer lifespan.

Long Heating, Air, and Plumbing installs both and can help you choose the best system for your home.

The most frequent causes are heavy sediment buildup in the tank, a failing heating element, or an undersized unit.

If you’re tired of cold showers, call Long Heating, Air, and Plumbing for professional diagnosis and repair or replacement recommendations.

Cloudy or milky water often comes from harmless air bubbles or stirred-up sediment.
If the cloudiness doesn’t clear, Long Heating, Air, and Plumbing can inspect your water heater and test your water quality.

Leaks at the base typically indicate tank failure and require immediate replacement.
This is an urgent issue call the specialists at Long Heating, Air, and Plumbing immediately at (334) 790-0977 for 24/7 emergency service.

These sounds indicate sediment buildup at the bottom of the tank, which reduces efficiency and can cause long-term damage.

Long Heating, Air, and Plumbing provides professional water heater flushing to remove sediment and extend tank life.

Yes, our licensed and insured plumbers ensure that all plumbing work meets local codes and safety standards, giving you confidence in every service.

Key signs are a sudden spike in your water bill, damp spots on ceilings/walls, or persistent musty/mold smells.

Long Heating, Air, and Plumbing uses advanced leak detection technology to find and fix hidden leaks fast, preventing costly water damage.

Our team is available 24/7 for urgent plumbing problems. A professional Dothan plumber will arrive promptly to address the issue and minimize damage.

Multiple slow drains throughout your house typically signal a blockage in your main sewer line.

This is a job for a professional. Long Heating, Air, and Plumbing offers expert sewer line inspection and cleaning services to fully clear the blockage, so you don’t have to.

A water pump is a critical device used to move water and maintain consistent pressure, especially in homes with wells or irrigation systems.

Water pumps are often heavy and awkward to install, but Long Heating, Air, and Plumbing provides expert repair, maintenance, and replacement services for all types of residential water pumps.

Serious issues like sewer line problems, recurring clogs, low water pressure, and water heater failures require professional attention.

Long Heating, Air, and Plumbing provides licensed, expert plumbing services for all major home system issues don’t hesitate to call us at (334) 790-0977!

During a visit, our team will inspect your system, identify plumbing issues, and provide clear recommendations. We perform repairs, maintenance, or installations efficiently, ensuring all your plumbing needs are met.

We offer a full suite of plumbing services, including pipe repairs, faucet and fixture installation, water heater maintenance, and emergency plumbing repair.

A sudden drop in water pressure can be caused by pipe corrosion, a failing pressure regulator, or a serious hidden leak.

Long Heating, Air, and Plumbing plumbers can diagnose and fix your low water pressure to restore powerful, reliable flow.

Banging pipes, known as “water hammer,” are caused by sudden changes in water pressure.

While sometimes minor, it can indicate a problem. Long Heating, Air, and Plumbing can assess your plumbing system and install water hammer arrestors to protect your pipes.

A foul sink smell is often caused by a dry P-trap (allowing sewer gas in), bacteria buildup, or a stubborn clog.

You don’t have to do this anymore, our Long Heating, Air, and Plumbing experts can clean and repair your drains, eliminating bad odors safely.

A constantly running toilet wastes water and money. The cause is usually a worn flapper, a bad fill valve, or a chain issue.

You should get this looked at right away. The licensed plumbers at Long Heating, Air, and Plumbing can perform a quick, efficient repair to stop the water waste.

By eliminating dispatch fees, guaranteeing 15% off all repairs, and lowering your energy bills through peak efficiency, the Total Comfort Now Membership often pays for itself. Enroll today with Long Heating, Air, and Plumbing to maximize your savings!

Membership includes 2 annual tune-ups (one heating, one cooling), $0 dispatch fees (saving you money on service calls), priority scheduling, and a guaranteed 15% discount on all service and repairs. View all benefits on the Total Comfort Now Membership page.

The Total Comfort Now Membership is Long Heating, Air, and Plumbing exclusive tiered plan designed to protect your HVAC and plumbing systems with guaranteed savings and priority service.

The membership provides maintenance and repair discounts for both our HVAC system (heating and cooling) and our Plumbing system.